Privacy Policy

We collect information you provide directly to us, such as when you describe a project using our prompt composer, contact us by email, or otherwise communicate with us.

The types of information we may collect include:

• Project descriptions and prompts — text you enter into the composer to generate scope and pricing estimates.
• Contact information — your name and email address if you reach out to us directly.
• Usage data — pages visited, features used, referring URLs, browser type, device type, and approximate location derived from IP address.
• Cookies and similar technologies — small data files placed on your device to remember preferences and understand usage patterns.

We do not collect payment card numbers or other financial data directly. Any payment processing is handled by a PCI-compliant third-party processor.

We use the information we collect to:

• Provide, maintain, and improve our services.
• Generate project scope, pricing estimates, and delivery timelines.
• Respond to your comments, questions, and requests.
• Send you technical notices, updates, security alerts, and support messages.
• Monitor and analyze trends, usage, and activities on our platform.
• Detect, investigate, and prevent fraudulent transactions and other illegal activities.
• Comply with legal obligations.

We do not sell your personal information to third parties. We do not use your project prompts to train AI models without your explicit consent.

SixHelix uses large language models (LLMs) to parse project descriptions, generate scope breakdowns, and calculate output-based pricing. When you type a prompt, it may be processed by one or more AI providers under data processing agreements that restrict secondary use.

We do not use your prompts to train third-party AI models. Prompts are processed solely to generate the response shown to you. You should avoid including sensitive personal data (e.g., government IDs, health information) in project descriptions.

We may share your personal information with third parties only in the following circumstances:

• Service providers — vendors who perform services on our behalf (cloud hosting, analytics, email delivery, AI inference). They are contractually restricted from using your data for any purpose other than providing the service.
• Legal compliance — if required by law, subpoena, or other legal process, or to protect the rights, property, or safety of SixHelix or others.
• Business transfers — in connection with a merger, acquisition, or sale of assets, with appropriate confidentiality obligations.
• With your consent — for any other purpose with your explicit agreement.

We retain personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required by law. Project prompts submitted without creating an account are retained for a maximum of 90 days for debugging and quality purposes, then deleted.

We implement industry-standard technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These include encryption in transit (TLS 1.2+), encrypted storage, access controls, and regular security reviews. No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Request deletion of your personal information.
• Object to or restrict certain processing.
• Data portability — receive your information in a machine-readable format.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, email us at Contact Us. We will respond within 30 days.

We use cookies and similar tracking technologies to collect usage data and remember your preferences. You can control cookies through your browser settings. Disabling cookies may affect some functionality of the site.

We do not currently run advertising networks or sell cookie data to data brokers.

Your information may be transferred to and processed in countries other than your own, including Singapore and the United States. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses where required.

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the date at the top of this page and, where appropriate, by sending an email notification. Continued use of the service after changes take effect constitutes acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy, please contact us at Contact Us.